Generic Programs

The different services provided with our Generic - Bronze, Silver and Gold programs are described below.

Generic Bronze Program

Included Services	Quantity	On Site	Notes
Training	40 days/person	Yes	Min. 5 pers. per class
Technical Support (para platform 8/5)	40 hours
Extranet Access	Documentation/version		Included
Architectural Validation	4 days	Yes	400 km transport incl.
Coaching	10 days	Yes	100 km transport incl.
Marketing or Technical Presentations	4 hours	Yes	400 km transport incl.

Generic Silver Program

Included Services	Quantity	On Site	Notes
Training	80 days/person	Yes	Min. 8 pers. per class
Technical Support (para platform 12/5)	80 hours
Extranet Access	Documentation/version		Included
Architectural Validation	8 days	Yes	400 km transport incl.
Project Management	8 hours/month	Yes	400 km transport incl.
Methodological Adaptation	2 hours	Yes	400 km transport incl.
Coaching	20 days	Yes	100 km transport incl.
Marketing or Technical Presentations	4 hours	Yes	400 km transport incl.

Generic Gold Program

Included Services	Quantity	On Site	Notes
Training	160 days/person	Yes	Min. 8 pers. per class
Technical Support (para platform 24/7)	200 hours
Extranet Access	Documentation/version		Included
Architectural Validation	8 days	Yes	400 km transport incl.
Project Management	12 hours/month	Yes	400 km transport incl.
Methodological Adaptation	5 days	Yes	400 km transport incl.
Coaching	100 days	Yes	100 km transport incl.
Marketing or Technical Presentations	4 hours	Yes	400 km transport incl.